Privacy Policy
1. Introduction
Welcome to SUKU Technologies Limited ("SUKU", "we", "us", or "our"). We operate at the intersection of technology, trade, and industrial policy. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sukutechnologies.com, use our services (including Kadodo Africa), or engage with our consulting arm.
Data Protection Registration: We are a registered Data Controller with the Data Protection Commission (DPC) of Ghana under the Data Protection Act, 2012 (Act 843).
2. Information We Collect
We may collect and process the following categories of data:
- Personal Identification Information: Name, email address, phone number, and job title when you fill out a contact form, request a quote, or sign up for our newsletter.
- Business Information: Company name, registration details, and industry sector (specifically for AGI members or clients requesting Digital Audits).
- Technical Data: Internet Protocol (IP) address, browser type, time zone setting, and operating system, collected automatically via cookies to improve website performance.
- Usage Data: Information about how you use our website, products, and services.
3. How We Use Your Information
We use your data for the following lawful purposes:
Service Delivery
To provide software development, digital transformation consulting, and Google Workspace services you requested.
Communication
To respond to your inquiries, send you invoices, or notify you of technical updates.
Trade Verification (Kadodo Africa)
To verify the legitimacy of African businesses for intra-continental trade (subject to specific Terms of Service).
Marketing
To send you newsletters or industry insights (e.g., "The State of Tech in Ghana"). You can unsubscribe at any time.
Compliance
To fulfill our legal obligations under Ghanaian law or regulatory requirements.
4. Data Sharing and Disclosure
We do NOT sell your personal data to third parties.
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist our operations (e.g., Google Cloud for hosting, Paystack/Hubtel for payments). These partners are bound by confidentiality agreements.
- Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., The Data Protection Commission, Ghana Police Service, or Courts).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business to another company.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
Encryption
All data transmitted between your browser and our servers is encrypted using SSL/TLS (Secure Socket Layer) technology.
Access Control
Access to your personal data is restricted to employees and contractors on a strict "need-to-know" basis.
Internal Audits
We conduct regular security assessments of our infrastructure.
6. Your Data Rights
Under Act 843, you have the following rights:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Correction
You can ask us to correct any inaccurate or incomplete data.
Right to Deletion ("Right to be Forgotten")
You can request that we erase your personal data, subject to certain legal exceptions (e.g., tax records).
Right to Object
You can object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at privacy@sukutechnologies.com. We will respond to your request within 21 days.
7. Cookies Policy
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner at the bottom of your screen.
Necessary for the website to function (e.g., security, load balancing).
Help us understand how visitors interact with our site (e.g., Google Analytics).
Used to deliver advertisements that are more relevant to you.
Allow the website to remember choices you make.
Control: You can manage your cookie preferences at any time by clicking on the cookie consent banner at the bottom of your screen, or through your browser settings. Disabling certain cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Association of Ghana Industries, African Union, LinkedIn). We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last Updated" date at the top of this policy.
10. Contact Us
If you have questions or comments about this policy, or if you wish to report a potential data breach, please contact our Data Protection Supervisor:
Phone
+233 302 903 220Address
21 King Tackie Avenue, North Ridge
Accra, Ghana
SUKU Technologies Limited - Registered Data Controller with the Data Protection Commission of Ghana
